FAQ

Frequently Asked Questions

I don't see (insert your favorite resort) listed. Can you make it?

Yes! Using our Custom Map listing you can choose any resort you'd like. Choose the material that best suits your decor and type your requested resorts name in the notes box on the checkout page. If you have any specific questions about a resort map email us before or after purchase at gnarwallsinfo@gmail.com. Custom maps are cleaned up by our design team to ensure the cleanest piece of art for your home. 

Where do I put my resort choice on the Custom Map?

You'll find a notes box on the checkout page, put desired resort name in that box and we'll be sure to make them for you. Proofs are not automatic, they must be requested specifically as this can delay production time. If you would like a proof of your artwork, you must request it via email at gnarwallsinfo@gmail.com.

Can you make a larger size?

Yes! Larger sizes are possible by dividing the map into sections and piecing back together on the wall. However all prints are available in custom sizing up to 46” x 96” upon request. Any order that is 58” or larger will require a ‘Freight Shipping’ cost that is not included in our standard free shipping. Email us at gnarwallsinfo@gmail.com to discuss your project.

How long does it take to receive my order?

Turnaround times vary by product, generally our production time runs 4-10 business days. Custom orders can take longer if it's an obscure resort or request. The proofing process can add up to a week if the customization is complex. We ship ground from Utah and California, shipping can take as long as four business days depending on location. 2-day shipping is available with an additional fee if needed, the option is available at the checkout screen.

What's the difference between the Canvas and Rustic Maple?

A lot! 

Our Gallery Wrapped Canvas prints are produced using giclée printing processes and are hand stretched onto a 1.5" (Medium) or 2” (Large) solid wood frame. It has a classic look and feel, and plays well to the artistry of the map. Canvas prints the letters are crisp, legible and the colors quite vibrant.

Our Rustic Maple prints are produced on 1/2 inch, untreated Maple wood. Each piece of wood has a character of its own. Because we don't print with white inks the grain on each piece has a unique, organic pattern which shows through the translucent printing. Since we are printing on a natural product there will be knots and natural variations in the wood grain. The effect is spectacular! 

Which is better? The canvas or the rustic maple?

Both are beautiful pieces, and actually work well together when displayed in a group. One of the biggest differences between them is the sizing options. We are able to offer the Rustic Maple maps in a smaller 16 inch tall size not available in Canvas. Our Wood maps sell a bit better than our Canvas maps, but both are an excellent addition to your living space. Email us at gnarwallsinfo@gmail.com for more information about our custom options.

Can you read the words on the map?

Yes! Legibility is critical on a map so all artwork is set up to ensure maximum clarity. We print only legible trail maps making it a useful art piece.

Can I see the artwork on my custom map before ordering?

Sure! Just let us know that you'd like an email with a proof when you make your request in the notes box at checkout. Proofs are not automatic, they must be requested specifically as this speeds up production time.

Can you make a map from the past?

Possibly. We have access to older maps as well, but occasionally we come across older maps that are too low of a resolution for it to meet our quality standards. Contact us at gnarwallsinfo@gmail.com if you have a specific vintage map you’re interested in. 

Can you make me a print of some other artwork?

Sure! Shoot us an email and let's talk.

Are these made in America?

Yes! All of our production happens in Utah or California. 

What is the meaning of life?

Way back in the mid 1980’s the Dalai Lama made a visit to Santa Fe, New Mexico, and during his visit had the opportunity to visit Sandia Peak Resort to see skiing for the first time. At the end of his visit he was asked by a young lady "What is the meaning of life" and this was his response:

“The meaning of life is happiness.” He raised his finger, leaning forward, focusing on her as if she were the only person in the world. “Hard question is not, ‘What is meaning of life?’ That is easy question to answer! No, hard question is what makes happiness. Money? Big house? Accomplishment? Friends? Or …” He paused. “Compassion and good heart? This is the question all human beings must try to answer: What makes true happiness?” He gave this last question a peculiar emphasis and then fell silent, gazing at her with a smile. Email us at gnarwallsinfo@gmail.com for more information.